FAQ,s
Frequently Asked Questions (FAQ) 🐾
1. What types of products do you sell?
We carry a wide range of products for both cats and dogs, including toys, treats, grooming supplies, accessories, and cozy essentials. We’re always adding new items to keep tails wagging and paws happy!
2. Are your products safe for pets?
Yes! We carefully select all of our products with your pet’s safety in mind. We only stock items that are made with pet-friendly materials and meet quality standards.
3. Do you offer shipping?
Absolutely! We ship nationwide. Shipping times and costs will be calculated at checkout based on your location.
4. How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery usually takes [5–10 days depending on your policy]. You’ll receive tracking information as soon as your order ships.
5. What is your return policy?
If you or your pet aren’t happy with a product, we’ve got you covered. Unused items in their original packaging can be returned within [30 days] of delivery for a refund or exchange. Please check our Return Policy page for details.
6. Do you offer international shipping?
Currently, we ship within [World Wide] only. We’re working on expanding to international shipping in the future!
7. Can I track my order?
Yes! Once your order ships, you’ll get a tracking number by email so you can follow your package every step of the way.
8. How can I contact you if I have more questions?
You can reach out anytime via our Contact Us page or email us at [your email]. We’re always happy to help!